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Frequently Asked Questions

Housing

  1. 1 I am homeless, where can I go for help?
  2. 2 I am having some problems with my real estate agent, who keeps saying that I am behind in my rent, when I know that I am not?

  1. 1I am homeless, where can I go for help?

    During office hours:
    Homeless Helpline – 1800 065 892
    or
    Salvation Army Careline – 9442 5777
    or
    your local Department for Community Development Office

    After hours:
    Crisis Care – 9223 1111
    1800 199 008 freecall STD – Country only
    or
    Salvation Army Careline – 9442 5777

  2. 2I am having some problems with my real estate agent, who keeps saying that I am behind in my rent, when I know that I am not?

    Have a look at the TASWA website or contact the Tenancy Advice Service (TASWA). For metro callers, weekdays between 8.30 and 3.30 on 9221 0088. Country (Freecall) weekdays from 1pm-3.30 on 1800 621 888.